Orders over $200 ship free! Individual items with Free Shipping will be shipped to a single address within the continental United States. Free Shipping excludes orders requiring truck freight or orders shipping to Alaska or Hawaii.

Products may be returned for a full refund under the following conditions: 

• Product(s) are returned within 30 days of the original purchase date. 

• Product(s) are in new condition (unused and/or unwashed). 
• Product(s) are in their original packaging. If the product has been opened or removed from its original packaging, we will be unable to provide a full refund. 

• Customers are responsible for costs associated with return shipping. 

Under normal circumstances, orders are processed the same or following day, Monday through Friday during typical business hours. All orders placed Saturday or Sunday will be processed on Monday, with the exception of holidays.

All shipments leave Monday through Friday. However, most shipments will leave within 1-3 days. If there are any known delays, we will let you know as soon as possible.

All shipments are sent by the ground service, unless otherwise requested. All orders must ship to physical addresses. WE WILL NOT SHIP TO PO BOXES. While we do offer express service, you may need to contact us before ordering to get a shipping quote.

Sorry, we currently do not ship to Canada, non-Continental US Territories, or Internationally.

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii are excluded from our Free Freight offer. The FedEx rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card.

While 90% of the orders will ship directly from our warehouse in Corona, CA, so most orders will leave within 1-3 business days after processing. Standard ground shipments will take 1-5 business days to arrive, depending on which continental state you ship to (a business day is a non-holiday weekday, weekends are not counted). 

Wrong address or zip code used for the shipping address.

When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information.
Unforeseen circumstances at our business.

Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is deemed unreasonable, we will ship you a replacement order. If the original package does show, it is your responsibility to help get that package back to us. If the package is not returned in a reasonable amount of time, you will be charged for it, plus the shipping cost.

We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items.

Packages that are returned to us and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees and a 25% restocking fee.

To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase. The billing address MUST MATCH the records at the card issuing bank or we will not accept the order.

Returns are subject to a 15% Restocking Fee.

Return shipping is the customer's responsibility. Rebels of the Shine made an error we will pay for all returned shipping fees.

If an item was sold with "Free Shipping", the original, actual outgoing shipping charges cannot be refunded and will be deducted from your refund.